Returns & Exchanges

We want you to feel confident in your style, which is why we offer a 30-day window for returns on all unworn Audien Hearing apparel with original tags attached. Please note that for hygiene reasons, certain intimate items and accessories are final sale unless defective.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing